1. Booking

1.1. When you place your booking on-line, it remains provisional until we confirm it in writing.

1.2. Bookings are treated as confirmed and a contract between you and the Owner will exist when the booking form and deposit (or full payment as the case may be) has been received by us and a confirmation of booking has been issued by us to you.  We recommend that you do not make any travel arrangements until you have received your booking confirmation from us.  If we cannot accept your online booking, we will contact you as soon as reasonably practicable to discuss alternatives.

1.3. The details contained within your booking confirmation should be checked by you and you must notify us of any errors or inaccuracies in writing (email), immediately. 

1.4. The Property will be reserved from 16:00 on the day of your arrival until 10:00 on the day of your departure, unless otherwise agreed with the property manager whilst you are in Kefalonia. Please note any changes agreed by the property managers may incur additional charges, payable locally.  If the Property has a swimming pool, it is unattended at all times (excepting for maintenance visits).

1.5. Only the persons named on the booking form are entitled to stay at the Property and in no circumstances must the maximum capacity of the Property be exceeded as stated on our website.  The Owner may terminate your booking without refund in the event this condition is breached. 

1.6. We reserve the right to refuse any booking due to the booking policies of the Owner, to include but not limited to large groups made up of single individuals and/or groups consisting of predominately under 20’s.

2. Payment

2.1. In order to book the Villa,Hotel or Holiday Home we require a deposit between of 10-25% of the total amount, payable by bank transfer. The balance will be due 4 weeks before arrival or upon arrangement in cash upon arrival. A damage deposit is required upon arrival in cash. This damage deposit will be returned to you after our management company’s satisfactory report prior your departure. If the balance is not paid on the due date we reserve the right to treat the booking as cancelled.

2.2. Kefalonia Holiday Rentals guarantee that the price of your accommodation will not be subject to any change or local tax.

3. Changing Your Booking

If after confirmation has been issued, you wish to change departure dates, we will do our best to help. If we are unable to rearrange your booking we reserve the right to treat your booking as cancelled.

4. Care of Property

Please remember that this is someone’s privately owned Villa and the property should be left clean and undamaged. The property will be thoroughly examined by the management company and an inventory taken on your departure, and if it is not left in a suitable condition, it may be necessary to charge the security deposit for costs to cover extra cleaning, repairs or replacements. We also recommend you inspect on arrival to ensure it is in order.

5. Liability Limitations

a) No responsibility is accepted for any loss of personal items while staying in the property or after departure.

b) The owners or their agents will not be liable for any loss or injuries resulting from use of the villa, pool, or in any part of the property how so ever caused. All guests must follow the rules and notices of Safety matters.

c) Parents must at all time obey the rules and supervise children when using pool facilities or estate facilities.

d) Management company or the owners accept no responsibility or liability for failure of any equipment in the property. After notification of equipment failure, the

management company will endeavor to rectify the problem in a reasonable and timely manner.




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